Integration Vendor Issue - Cotality (formerly CoreLogic)

Incident

Integration Vendor Issue - Cotality (formerly CoreLogic)

Status: closed
Start:
End:
Duration: 2 hours 58 minutes
Affected Components:
Bank Operating System North America Core Platform
Investigating

nCino is aware of reports from some financial institutions experiencing failures with their Cotality flood request integration. We are actively investigating this matter with the highest priority and working closely with our partners at Cotality (formerly CoreLogic). If you are affected by this issue or have any questions, please submit a support case. We will post regular updates to all cases, and significant updates here. 

Update

We are aware of an issue with the Cotality flood request integration  and are working closely with our partners at Cotality. Cotality is aware of the incident and are actively working towards a resolution.  We will continue to post significant updates here as they become available. If you are experiencing this issue or have any questions, please submit a support case. 


Resolved

nCino is aware of reports from some financial institutions experiencing an issue with the Cotality flood request integration. This behavior was determined to have been resolved at approximately 3:30pm ET. Please use a support case for any additional questions, or to confirm that your environment is no longer experiencing this behavior. 

For technical issues please contact support at (888) 676-2466