Incident (Intermittent - SS)

Informational

Incident (Intermittent - SS)

Status: closed
Date:
End:
Duration: 20 hours 44 minutes
Affected Components:
SmartSolutions SmartSolutions Web App
Update

As of October 27, 3:48pm EDT, nCino received reports of intermittent service disruptions affecting the Smart Solutions platform - in particular the ability to perform Screenings. We have made a change which rolled out at 4.02PM ET and are monitoring the service.

Resolved

As of 4.02PM EDT October 27th, nCino has resolved the service outages affecting the Smart Solutions WebApp platform Screening functionality.

We have closely monitored this throughout the 28th October to ensure the platform continues to function normally. nCino understands the impact this disruption had on your business. Thank you for your continued partnership and patience as we addressed this issue. 

For technical issues please contact support at (888) 676-2466