nCino is aware of reports from some financial institutions experiencing failures with their Cotality flood request integration. We are actively investigating this matter with the highest priority and working closely with our partners at Cotality (formerly CoreLogic). If you are affected by this issue or have any questions, please submit a support case. We will post regular updates to all cases, and significant updates here. 

We are aware of an issue with the Cotality flood request integration  and are working closely with our partners at Cotality. Cotality is aware of the incident and are actively working towards a resolution.  We will continue to post significant updates here as they become available. If you are experiencing this issue or have any questions, please submit a support case. 

nCino is aware of reports from some financial institutions experiencing an issue with the Cotality flood request integration. This behavior was determined to have been resolved at approximately 3:30pm ET. Please use a support case for any additional questions, or to confirm that your environment is no longer experiencing this behavior. 

As of May 07, 10:55am EDT, nCino is receiving reports of intermittent service disruptions affecting the Rest API, Portal, Services, SOAP API (Legacy) platform.  We believe we have resolved the issue, however a follow up notification will confirm this fix and any further developments.

As of May 07, 1:10pm EDT, nCino has resolved the service outages affecting the Rest API, Portal, Services, SOAP API (Legacy)  platform.

We are continuing to closely monitor the platform to ensure the platform continues to function normally . nCino understands the impact this disruption had on your business. Thank you for your continued partnership and patience as we addressed this issue. 

We are aware of an issue currently affecting OTP delivery. Our Technical Team is working to resolve this as quickly as possible.